How to order

If you’d like to place an order, have any questions or would like technical information and product brochures:

You can also download Account Application forms or view our Terms of Trade.

Also, read through our how to order tips if you’re ordering the following products:

We also have helpful support services so you can get the best from your building project, including contractor referral, estimation and engineering support.

Account application forms

To become a Stevenson customer you can download and complete an account application form.

You will also need to understand and accept our Terms of Trade.

 

How to order information by product

Aggregates


We operate an extensive fleet of tipper trucks throughout the Auckland region.

  • Our 6-wheeler trucks operate out of Stevenson’s Drury Quarry and carry up to 7.5 – 10 cubic metres (depending on the type of product). Please contact Stevenson Resources Ltd on 09 984 8586, or for more information click here.

Concrete


Phone 0800 800 611 to order concrete from any of our five plants. We recommend you order your concrete several days in advance of your pour.

We have concrete plants at Albany, Henderson, Penrose, East Tamaki and Takanini. All plants operate Monday to Saturday with out-of-hours deliveries by arrangement.

Here are some tips to help make sure your job runs smoothly.

Before ordering

We’ll need this information when you order:

  • Your name and company name.
  • Payment details (charge or cash on delivery (COD), order number if required.
  • Delivery address and site details.
  • Concrete layer name and contact details.
  • Contact phone numbers.
  • Date and time of the delivery.
  • Volumes of concrete (jobs that require less than 3.2m3 of concrete are subject to a ‘small load’ charge).
  • Type of concrete required (strength, colour, aggregate size and type).
  • Delivery rate (spacing between trucks).
  • Slump required.
  • Placement method (pump, barrow, skip, dumper).
  • Any other information that may affect the delivery.

On delivery day

Here’s what you need to know on delivery day.

  • It is your responsibility to provide clear, safe site access – sufficient width (2.6m) and height (3.6m), no overhead cables, underground pipes or trees in the way, and stable ground (trucks can weigh 27 tonne).You need to check the docket details to make sure you get what you ordered.
  • You need to sign the docket as proof of delivery.
  • Unless prior arrangement has been made with the dispatch office, COD payment is required before concrete is discharged.
  • If you add water to the concrete, it must be in accordance with NZS3109. You will be required to authorise this by signing the space provided on the docket – excess water is detrimental to concrete durability and will invalidate the warranty.
  • Expect a 10-minute/m3 discharge rate – requesting a slower discharge rate may result in a waiting time charge.
  • Always make sure the last load is sufficient to finish the job.

 

Residential Flooring Systems

For information on specifying and ordering a floor system for residential applications, email us at info@stevensons.co.nz or call 0800 800 611.

 

Commercial Flooring Systems

Stevenson Floor Systems can provide recommendations on the flooring solution most appropriate to your project requirements and deliver the finished product.

For further information email us at: flooringsystems@stevensons.co.nz or call Stevenson Floor Systems on 09 984 8400.

Keystone® Retaining Wall Systems

Stevenson continues to supply Keystone®, Country Manor, Allan Block and Garden Wall Segmental Retaining Walls.

For further information or technical advice, email us at: keystone@stevensons.co.nz or call Stevenson Keystone Ltd on 09 984 8400.